Privacy Policy

Last updated: 25 September 2026 (v6)

1. Data Controller

The controller of your personal data is 30Elevate, a digital agency operated by Mikolaj Motel and Maksymilian Motel.

Contact: kontakt@30elevate.com
Website: https://30elevate.com

2. Scope of Data Collected

We collect two categories of data:

1) Data you provide directly - via the contact form:

2) Statistical data from Google Analytics 4 - only after you give consent in the cookie banner. This is anonymised traffic data (country, device, referral source, time on site). We do not link it to your identity and do not use it for advertising profiling.

If you decline consent in the banner, GA4 is not loaded. We do not profile users and do not sell data.

3. Purpose of Processing

We process your data for one purpose: to respond to enquiries submitted via the contact form and for any subsequent correspondence regarding a potential collaboration.

4. Legal Basis

Processing is carried out on the basis of Article 6(1)(b) of the GDPR - processing is necessary for the performance of steps taken at your request prior to entering into a contract (responding to a collaboration enquiry).

5. Retention Period

Data submitted through the contact form is retained for the period necessary to handle the enquiry. If the enquiry does not result in a collaboration, data is deleted 12 months after the last contact. If a collaboration is established, data is retained for its duration and for 3 years after its conclusion (documentation obligations).

6. Recipients of Data - Third Parties

Your data is shared with the following external parties solely to the extent necessary for the operation of the website and handling of your enquiry:

We do not sell your data. We do not share it with third parties for marketing purposes.

7. Elev AI Assistant

The website features the Elev AI assistant. Elev processes only the content of the current conversation in order to generate a response - it does not store conversations, does not link history to your identity and does not build a user profile.

The language model answering your questions is provided by Anthropic PBC (section 6). The content of your message is sent to the model so it can reply. Anthropic does not train its models on it and deletes it on its side within 30 days (details in section 6).

Voice mode. You can also talk to Elev by voice - by clicking the handset icon and granting your browser access to the microphone. Your voice is processed in real time by ElevenLabs (section 6): converted to text that is sent to the model, and the response back into speech. We do not store audio recordings - the ElevenLabs configuration has voice recording disabled, and conversation transcripts are subject to immediate deletion (zero retention on the ElevenLabs side). The legal basis for processing your voice is your consent (Art. 6(1)(a) GDPR) - you can withdraw it at any time in your browser settings or by ending the conversation.

Please do not share sensitive personal data with Elev (e.g. government IDs, medical data, payment card numbers, passwords, login credentials).

AI agents in the panel on the AI Agents page. What you type is sent to the language model provider (Anthropic) so the agent can reply. In the "Your profile vs 3 businesses nearby" report, the local visibility agent (Niko) sends the business name and city to Google Places API, fetches the public websites of 4 businesses (yours and 3 competitors), and the text of 5 public reviews from your profile (without the authors' names) goes to the Anthropic model via the API. The SEO agent fetches the public page at the address you give, checks that address in Google Web Risk and measures it in Google PageSpeed Insights. The "Does AI recommend your business?" test sends the industry and city you enter to Anthropic as a question to a model with web search. In demo mode, Aura fetches up to 3 public subpages from the address you give, checks it in Google Web Risk and, based on them, answers and prepares a firma.md file that you download in your browser - we do not save the file. In the "Where AI gives you time back" map, your answers from the interview with Ada (no personal data) go to the Anthropic model via the API; we do not store them, and you download or copy the finished map in your browser. To enforce the limit of 1 map per day we record a hash of your IP address, which expires after 24 hours. We keep the text of the fetched page in cache for up to 30 minutes so that it does not have to be fetched for every question. We do not store conversations with the panel agents. Exception: if you choose to leave your name and email address with Aura, we save them in Brevo (section 6) together with a short description of the conversation and send ourselves a summary of it - the retention periods from section 5 then apply. To count usage limits we record a hash (pseudonym) of your IP address (for IPv6 - of the network prefix), not the address itself: the message and failed-audit counters expire after 24 hours, and for a website audit, business profile audit, competitor comparison, the "Does AI recommend your business?" test or a conversation with Aura in demo mode, the IP address hash together with the checked domain or Google Maps link and a hash of the session identifier expires after 7 days (in Aura's demo mode - after 24 hours). Legal basis: Art. 6(1)(f) GDPR - answering your request and protecting the service against abuse. Do not enter personal data or company secrets.

8. Cookies

We use three categories of cookies:

1) Technical (strictly necessary) - work without consent:

2) Analytical (Google Analytics 4) - only after your consent:

3) Marketing - we do not use them.

You can withdraw consent to analytical cookies at any time - clear the website's cookies in your browser settings or write to us at kontakt@30elevate.com.

9. AI and automated decision-making

The Elev assistant is an AI agent. In accordance with Article 50 of the AI Act we disclose clearly that you are interacting with an artificial intelligence system, not a human. This applies to both text and voice conversations - the voice you hear is also synthesised by AI.

We do not take automated decisions concerning you that produce legal effects or similarly significantly affect you (Article 22 GDPR). Elev answers questions about our services - it does not qualify or evaluate you as a customer.

10. Your Rights

Under the GDPR, you have the following rights:

To exercise any of these rights, send a message to kontakt@30elevate.com. We will respond without undue delay, within 30 days at the latest.

11. Policy Updates

We may update this policy when the scope of data processing or applicable regulations change. We will notify you of material changes by updating the date in the document header. We encourage you to review this page periodically.

12. Contact

For questions regarding privacy and data protection, please contact us at: kontakt@30elevate.com

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